Refund policy

Refund & Exchange Policy — lila's vogue

All products at lila's vogue are made to order 
by our print-on-demand partner, Printful.

ELIGIBLE FOR REFUND OR FREE REPRINT:
• Damaged or defective items
• Wrong item or design received
• Incorrect print quality

Claims must be submitted within 30 days of 
delivery to thenew.ann09@gmail.com with your 
order number and clear photos of the issue.

Approved refunds are processed within 5–10 
business days to the original payment method.

EXCHANGES:
As all products are made to order, we do not 
accept exchanges for size, color, or design 
changes.

If you received a defective or incorrect item, 
we will arrange a free reprint or full refund. 
Please contact thenew.ann09@gmail.com with 
photos within 30 days of delivery.

NOT ELIGIBLE FOR REFUND OR EXCHANGE:
• Wrong size ordered by customer
• Change of mind
• Minor color variations due to screen settings
• Claims submitted after 30 days of delivery

Contact Us:
Email: thenew.ann09@gmail.com
Hours: Monday–Friday, 10 AM–6 PM IST